Q.
a) Explain briefly the common marketing functions in real estate. (5 marks)
b) Discuss how real estate characteristics may influence the roles and functions of real estate marketing. (20 marks)
(25 marks, 2018 Q2)
A.
Exact repeat of 2011 Q2
a)
b) Real estate characteristics that can influence marketing.
BUT,
The earlier answer 2011 Q2b does not seem to ANSWER the question of how characteristics is influencing the role of marketing. Therefore, I attempt to provide my NEW answer below.
Remember in Land Economics, we study the characteristics of land market.
In this post, land market has a few characteristics:
Land market is
- Inefficient: The system governing the land market does NOT encourage quick development and transaction of land.
- Inequitable: The system governing the land market does NOT provide reasonable access to all income groups. Many are unable to afford land purchase.
- Environmentally unsound: The system governing the land market does NOT protect its sustainable use for the good of both current and future user
- Incompatible: The system governing the land markets is NOT integrated with other laws and regulations governing land, such as, planning, taxation and provision of public infrastructure and services. Although the laws are in place, the process is not under the same department.
Real estate market:
The owner/user, owner, and renter form the demand side of the market, while the developers and renovators form the supply side. In order to apply simple supply and demand analysis to real estate markets, a number of modifications need to be made to standard microeconomic assumptions and procedures. In particular, the unique characteristics of the real estate market must be accommodated.
These characteristics include:
- Durability. Real estate is durable. A building can last for decades or even centuries, and the land underneath it is practically indestructible. Because of this, real estate markets are modeled as a stock/flow market. About 98% of supply consists of the stock of existing houses, while about 2% consists of the flow of new development. The stock of real estate supply in any period is determined by the existing stock in the previous period, the rate of deterioration of the existing stock, the rate of renovation of the existing stock, and the flow of new development in the current period. The effect of real estate market adjustments tend to be mitigated by the relatively large stock of existing buildings.
- Heterogeneity. Every unit of real estate is unique in terms of its location, the building, and its financing. This makes pricing difficult, increases search costs, creates information asymmetry, and greatly restricts substitutability. To get around this problem, economists, beginning with Muth (1960), define supply in terms of service units; that is, any physical unit can be deconstructed into the services that it provides. Olsen (1969) describes these units of housing services as an unobservable theoretical construct. Housing stock depreciates, making it qualitatively different from new buildings. The market-equilibrating process operates across multiple quality levels. Further, the real estate market is typically divided into residential, commercial, and industrial segments. It can also be further divided into subcategories like recreational, income-generating, historical or protected, and the like.
- High transaction costs. Buying and/or moving into a home costs much more than most types of transactions. The costs include search costs, real estate fees, moving costs, legal fees, land transfer taxes, and deed registration fees. Transaction costs for the seller typically range between 1.5% and 6% of the purchase price. In some countries in continental Europe, transaction costs for both buyer and seller can range between 15% and 20%.
- Long time delays. The market adjustment process is subject to time delays due to the length of time it takes to finance, design, and construct new supply and also due to the relatively slow rate of change of demand. Because of these lags, there is great potential for disequilibrium in the short run. Adjustment mechanisms tend to be slow relative to more fluid markets. Both an investment good and a consumption good. Real estate can be purchased with the expectation of attaining a return (an investment good), with the intention of using it (a consumption good), or both. These functions may be separated (with market participants concentrating on one or the other function) or combined (in the case of the person that lives in a house that they own). This dual nature of the good means that it is not uncommon for people to over-invest in real estate—that is, to invest more money in an asset than it is worth on the open market.
- Immobility. Real estate is locationally immobile (save for mobile homes, but the land underneath them is still immobile). Consumers come to the good rather than the good going to the consumer. Because of this, there can be no physical marketplace. This spatial fixity means that market adjustment must occur by people moving to dwelling units, rather than the movement of the goods. For example, if tastes change and more people demand suburban houses, people must find housing in the suburbs, because it is impossible to bring their existing house and lot to the suburb (even a mobile home owner, who could move the house, must still find a new lot). Spatial fixity combined with the close proximity of housing units in urban areas suggest the potential for externalities inherent in a given location.
Therefore, characteristics of real estate the above:
- Durability
- Heterogeneity
- High transaction cost
- Long delays
- Immobility
- Costly
can influence real estate marketing in a number of ways:
- Marketing of premium real estate is slow and infrequent, hence advertisement by mass media might not be effective.
- Being durable, and not perishable, consistent low cost advertisement over long period of time would be a appropriate choice of marketing strategy.
- Due to high transaction cost, a person would not buy and sell property within a short period of time. Therefore, marketing to the right segment of the market is important. Right product for the right audience is key to marketing success.
- Real estate is immobile, therefore marketing by signboard and posters would be indispensable at the property location rather than bringing product to customer door step. Brochure, images and in modern day Video clips of property might be available online, the marketing strategy would still rely on Site Open House, Sales Gallery at project location or Show Unit/Room.
- Professional follow up and customer relationship management is important as the transaction time for real estate is lengthy and protracted. Therefore, relationship selling is important as customer can become close friends.
- Real estate is costly and purchasers usually require financing with banks and mortgages. Therefore, marketing strategies would have to tie-up with financial institutions. For example, when Bank Negara Malaysia impose regulation to restrict loans, the marketing strategies of developers have to design innovative products to reduce impacts of this adversaries. In longer term, developer would have to build houses of lower price category to be able to sell to affordable segment of the market.
Ref:
Own account.